Rental Guide

At RUN we manage tens of thousands of properties throughout our network of local offices giving you the greatest choice of quality properties in Sydney, Melbourne and Brisbane.

You can search for RUN properties online at RUN.com.au, realestate.com.au and domain.com.au or by picking up a Property For Lease booklets available from any of our network of 20 offices.

Before you start searching for your next home, we recommend you consider:

How much rent would you like to pay per week?
What area would you like to live in?
What type of home are you looking for - a house, an apartment, a townhouse?
How many bedrooms do you need?
How many bathrooms do you need?
What are your car parking requirements?

Having a clear idea of what you are looking for will help you find the best property in the shortest time.

to search for a RUN Property

Applying

Once you find the right RUN Property, you will need to complete a Tenancy Application Form.

Listed below are a few tips to help you with the application:

If you have not previously rented through RUN Property you will need to provide copies of identification to the value of 100 points with your application. For example, a Drivers Licence, ATM card, credit card and a bill addressed to you at your current address.

You will also need to provide:

Current and previous addresses
Current and previous rental histories
Current and previous employment histories
References
Next of kin details

If your Tenancy Application is approved a RUN leasing consultant will arrange a suitable time to meet and sign your new RUN Tenancy Agreement.

Bond

What is a bond?

A tenancy bond is money that a landlord asks tenants to pay when they move into their property. The bond is held to cover any unpaid rent, damage to the property (if that damage can be shown to be the tenant's fault) or any other claim.

How much is the Bond?

The amount of the bond can vary from state to state.

As a guide landlords can charge four weeks or a months rent as a bond. This may be higher depending on the weekly rent amount. The exact bond amount will be advised on application.

Paying the Bond

At the start of your tenancy, you need to pay the bond amount with a separate bank cheque or money order, payable to the Bond Authority in your state.

Bond Receipt

A receipt for the bond will be sent to the rented property street address which is shown on the bond lodgement form, by the Bond Authority in your state.

You should keep your bond receipt somewhere safe as you will need it when the tenancy is ending or when a tenant who is listed on the bond receipt is leaving the property.

Bond Refund

Your bond will be refunded to you promptly after the property is fully vacated, less any deductions that may be agreed or directed by the tribunal. A bond refund cannot be applied for until all keys have been returned to RUN and a final inspection has been carried out.

Landlord claims on the Bond

A landlord will be able to claim some or all of the bond:

If there is damage done by the tenant which is beyond fair wear and tear
If the house is left dirty
If personal items are left behind
If rent is left unpaid at the end of the tenancy
If you fail to comply with any other obligation and the landlord suffers some loss as a result of this
If personal items are left behind
If rent is left unpaid at the end of the tenancy
If you fail to comply with any other obligation and the landlord suffers some loss as a result of this

Note - If the claim by the landlord is greater than the bond, you may be ordered to pay the extra amount.

Keys

Picking up your keys

At the commencement of the lease you will be given the keys to your new home.

Returning Keys

Your tenancy does not terminate until the keys (including any copies you made) are returned to RUN. You will be responsible for paying rent until the keys are returned.

Moving In

Moving into a new home can be a very stressful time. There can be unexpected expenses, along with household tasks and responsibilities to remember when moving house. To help you move house, we have listed a few companies that can take the hassle out of moving.

Mail Redirection

- link to information from Australia Post Utilities - water, electricity & gas connections connected for you for FREE Telecommunications - phone, internet and pay tv arranged for you Relocation services - removalists, truck hire, cleaning and storage Insurance - contents insurance quotes. The landlord's insurance on the property does not cover your personal belongings. We recommend that you take out contents insurance for your personal belongings. To contact Connect Now speak to your leasing executive or property manager before you move in! - link to information from Connect Now

Paying Rent

We make it easy for you to pay your rent by Direct Debit. Simply set it up and the rent will automatically be deducted from your nominated account each month.

As part of the application process we will provide you with a Direct Debit Authorisation form.

Inspections

The purpose of inspections is to advise the landlord of the condition of their property and how it is being maintained. You will be given the opportunity to advise RUN of any repairs or maintenance you feel is needed.

Initial Inspection

Upon the commencement of your lease, RUN will complete an inspection and full condition report. You will be given the opportunity to check this, add to it and return it to RUN within 3 business days. RUN refer to this report at the end of the tenancy. It is therefore in your best interest to read through the condition report thoroughly, provide comments to us within the timeframe listed on the condition report, and ensure you retain a copy in a safe place.

Periodic Inspection

RUN will routinely inspect your rented property 3 months after a new tenancy and at regular intervals throughout your tenancy. You will be issued with notice of these inspections and we encourage you to be there to discuss any problems affecting your tenancy or contact us prior to the inspection to discuss any issues.

Final Inspection

Final inspections are conducted at the end of the lease term or upon vacating. The final inspection report is closely checked with the condition report completed during the initial inspection to ensure that there has been no damage (beyond normal wear and tear) and that no fixtures have been removed (e.g. light fittings).

Support

Our service philosophy is simple - to look after our tenants as valued customers.When you sign your lease you will be provided with the direct contact details for your property manager.

Maintenance and Repairs

For emergency maintenance such as blocked toilets, major leaks/floods, gas leaks or power outages please contact RUN immediately on the numbers listed below for 7 days a week support: Melbourne:- 03 9514 8888 Sydney: 02 9301 5600 Brisbane 07 3833 6660 RUN will attend to all repairs as promptly as possible however, in many instances it will be necessary to obtain the landlord's approval on quotes before any work can commence. Ending the Tenancy

Termination of the Tenancy Agreement

Your tenancy agreement is a legal contract providing protection for both you and the landlord. Once the fixed term has expired, you may continue living at the property or vacate. If you intend to vacate at the end of your tenancy agreement you are required to give RUN 28 days clear written notice in VIC, 21 days in NSW and 14 days in QLD prior to the expiry of your agreement. You cannot by law stop paying rent for the last month assuming any part of the bond as rent.

Your tenancy does not terminate until the keys (including any copies you made) are returned to RUN. You are responsible for paying rent until the keys are returned.

Final Inspection

Final inspections are conducted at the end of the lease term or upon vacating. The final inspection report is closely checked with the condition report completed at the initial inspection to ensure that there has been no damage (beyond normal wear and tear) and that no fixtures have been removed (e.g. light fittings).

Bond Refund

Breaking the Lease

If you need to break the lease you need to notify RUN immediately. You will be responsible for and must pay the rent until the property is relet to a suitable tenant. You will also be responsible for paying re-letting costs, advertising and associated re-letting charges.